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On a scale of 1 to 5, where 1 is completely dissatisfied and 5 is completely satisfied, how satisfied were you with the shop’s explanation of our process?
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Thinking about the shop’s workmanship, on the scale of 1 to 5, how would you rate your satisfaction with the quality of the work done to your vehicle?
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On a scale of 1 to 5, where 1 is completely dissatisfied and 5 is completely satisfied, how would you rate your satisfaction with the care and concern expressed by the shop?
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On a scale of 1 to 5, how satisfied were you that the shop completed your repairs in a timely manner
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Was your vehicle ready when promised?
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On a scale of 1 to 5, where 1 very unlikely and 5 is very likely, how likely is it that you would recommend the shop to a friend or family member?
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